Privacy Policy

Last updated: October 18, 2026

TowTruckOnDemand respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit towtruckondemand.com or request towing services.

Information We Collect

When you request towing services, we may collect your name, phone number, vehicle information, pickup and destination addresses, service details, and SMS consent preference. We may also collect website usage information through analytics and advertising technologies.

How We Use Your Information

We use customer information to process towing requests, calculate quotes, communicate about requested services, coordinate towing assistance, and improve our website and services.

SMS Communications

Customers who voluntarily select the SMS consent checkbox may receive one text message confirming receipt of their towing request. SMS consent is optional and is not required to request service. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Information Sharing

We may share information with towing service providers and technology vendors when necessary to fulfill requests or operate our website. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Data Security and Retention

We use reasonable measures to protect customer information and retain it only as needed for business operations, service requests, and applicable legal obligations.

Your Choices

You may request information about your personal data or ask us to correct or delete it, subject to applicable requirements. You may opt out of SMS messages by replying STOP.

Contact Us

TowTruckOnDemand
Website: towtruckondemand.com
Phone: (210) 806-2061