Terms & Conditions
Last updated: October 18, 2026
Welcome to TowTruckOnDemand. By using towtruckondemand.com or submitting a towing request, you agree to these Terms & Conditions.
1. Towing Services
TowTruckOnDemand provides an online platform for requesting towing services. Service is subject to availability, location, vehicle condition, and operational limitations.
2. Quotes and Pricing
Our website calculates towing estimates based on driving distance, vehicle type, vehicle condition, and requested service time. Additional charges may apply if the information provided is inaccurate or circumstances change. Any changes should be communicated to the customer before service.
3. Booking Requests
Submitting a towing request does not guarantee immediate service or a dispatched tow truck. Our team may contact you to verify the request and confirm availability.
4. Payment
Payment arrangements and accepted payment methods are communicated when service is confirmed. No online payment is required to submit a towing request through our website.
5. SMS Terms & Conditions
TowTruckOnDemand offers an optional SMS confirmation service. Customers who actively select the SMS consent checkbox when submitting a towing request agree to receive one transactional text message confirming receipt of that request.
Message frequency: One confirmation message per opted-in towing request. No recurring marketing messages are sent through this SMS program.
Message and data rates may apply. Reply STOP to opt out of SMS messages or HELP for assistance. Consent to receive SMS messages is not required to request towing services.
Mobile carriers are not responsible for delayed or undelivered messages.
6. Privacy
Please review our Privacy Policy for information about how customer data and SMS consent information are handled.
7. Customer Responsibilities
Customers are responsible for providing accurate contact information, vehicle details, pickup locations, and destinations. Customers must have authorization to request towing for the vehicle involved.
8. Changes to These Terms
TowTruckOnDemand may update these terms periodically. Updates will be posted on this page with a revised date.
9. Contact Information
TowTruckOnDemand
Website: towtruckondemand.com
Phone: (210) 806-2061