A LITTLE PREPARATION GOES A LONG WAY.
Make the pickup easier.
You do not need to know towing terminology. These are the practical details that help us understand your request.
1. Get the pickup point right
Use the complete address, or confirm a GPS pin when the address is unclear. A street address alone may not show which parking lot, entrance or level the vehicle is on. Share those access details when we contact you.
2. Describe the vehicle as it is
Have the make and model ready. Tell us whether it rolls, whether keys are available and whether the steering or wheels are locked. Mention damage or modifications that could affect loading.
3. Confirm the destination
Check the shop or delivery address and its receiving hours. For after-hours drop-offs, arrange any instructions with the destination and share them with us before the trip.
4. Keep the handoff simple
Have the keys and any access instructions available. Remove belongings you want to keep with you when it is practical to do so. Keep your phone reachable so we can confirm pickup arrangements.
5. Review the schedule and payment
Check the pickup date and Central time shown in your request. We contact you to confirm availability before dispatch. Payment is collected at pickup by cash, card, Zelle or Cash App.