A FEW THINGS YOU MIGHT BE WONDERING.
Clear answers before you book.
Start here for the common questions. If your vehicle or pickup location needs a closer look, give us a call.
Does submitting a request send a truck immediately?
No. We contact you to confirm availability and pickup time before dispatch. ASAP means you are requesting the earliest available service; it is not a guaranteed arrival time.
Can I schedule a tow for tomorrow?
Yes. Choose Schedule for later, then select a future pickup date and time. Times are shown in Central Time. We confirm availability with you before dispatch.
What if I do not know the pickup address?
Use the current-location option on the quote form. Check the map, adjust the pin if needed and confirm the pickup point. Your browser needs location permission. You can also type an address instead.
When and how do I pay?
Pay at pickup by cash, card, Zelle or Cash App. Sending the online request does not require an online payment.
What if the vehicle cannot roll?
Select No under Does it roll? The current non-rolling addition is $40. Call to describe missing wheels, locked steering, restricted access or other loading concerns so we can confirm suitable service.
How are Sunday and evening pickups priced?
The $60 after-hours addition applies outside Monday–Saturday, 8:00 AM–6:00 PM Central Time, and all day Sunday. For a scheduled pickup, the selected pickup time determines this addition.
Where do you provide service?
The website is focused on DFW and surrounding areas. Call to confirm availability for your specific pickup and destination, especially for trips outside the area.
Can I change my pickup time or destination?
Call us with your name, phone number and the details of your request. Confirm the new timing and any change in price before service.